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Office Information

Mission & Values

Our Mission

We want to sustain a standard of excellence whereby our physicians, patients and employees consistently perceive the North Florida Surgical Pavilion as being uniquely qualified to deliver our service in a manner which clearly differentiates us.

Our Vision

  • Caring People
  • Outstanding Service
  • Unmatched Value
  • Core Values
  • North Florida Surgical Pavilion values shape our organizational culture and guide our interactions with patients and their families, physicians, fellow employees, payors, and the communities we serve.
  • North Florida Surgical Pavilion values are:
  • To establish trust and open communication at every level of the organization and within the community
  • To strive for the highest personal integrity and honesty
  • To work cooperatively through teamwork
  • To constantly improve quality of service to exceed customer needs and expectations
  • To expect excellence
  • To serve effectively, efficiently and consistently
  • To exhibit respect, courtesy, and compassion
  • To take initiative
  • To welcome change
  • To be committed to personal development
  • To demonstrate a sense of pride and ownership
  • To maintain a safe environment