- Office Information
Mission & Values
We want to sustain a standard of excellence whereby our physicians, patients and employees consistently perceive the North Florida Surgical Pavilion as being uniquely qualified to deliver our service in a manner which clearly differentiates us.
- Caring People
- Outstanding Service
- Unmatched Value
- Core Values
- North Florida Surgical Pavilion values shape our organizational culture and guide our interactions with patients and their families, physicians, fellow employees, payors, and the communities we serve.
- North Florida Surgical Pavilion values are:
- To establish trust and open communication at every level of the organization and within the community
- To strive for the highest personal integrity and honesty
- To work cooperatively through teamwork
- To constantly improve quality of service to exceed customer needs and expectations
- To expect excellence
- To serve effectively, efficiently and consistently
- To exhibit respect, courtesy, and compassion
- To take initiative
- To welcome change
- To be committed to personal development
- To demonstrate a sense of pride and ownership
- To maintain a safe environment
Our physicians and nurses understand that surgery can be frightening to both parent and child.
Rest assured that your child will be attended at all times and cared for by skilled professionals. After surgery, all of our pediatric patients are brought to the Phase I Post Anesthesia Care Unit for their recovery period until they awaken. We allow children to wake up naturally after anesthesia, and this Phase I recovery period may be as long as one hour. As soon as your child awakens, you will be permitted to stay with him/her.
A Parent or Legal Guardian must remain inside the building during the child's entire stay at the Surgical Pavilion.
- Please bring your child's favorite drinking cup or bottle and a favorite stuffed animal, blanket, or cuddly if he/she has one.
- If your child is 5 or younger, be sure the transportation vehicle has a child's car seat.
- We would like to give your child a balloon at discharge. If you prefer that we not do this, please let us know.
- For your child's safety during anesthesia, his or her stomachmust be empty for a period of time prior to surgery. Please do not allow your child to eat or drink anything after midnight of the day of surgery, unless instructed differently by one of our nurses during your pre-admission visit or phone call.
- If you and your child are unable to pre-admit, please call us at 352-333-4555 so that one of our staff may provide you with the information you will need about your child's surgery and to answer any questions you may have.