Mission & Values
Our Mission
We want to sustain a standard of excellence whereby our physicians, patients and employees consistently perceive the North Florida Surgical Pavilion as being uniquely qualified to deliver our service in a manner which clearly differentiates us.
Our Vision
- Caring People
- Outstanding Service
- Unmatched Value
- Core Values
- North Florida Surgical Pavilion values shape our organizational culture and guide our interactions with patients and their families, physicians, fellow employees, payors, and the communities we serve.
- North Florida Surgical Pavilion values are:
- To establish trust and open communication at every level of the organization and within the community
- To strive for the highest personal integrity and honesty
- To work cooperatively through teamwork
- To constantly improve quality of service to exceed customer needs and expectations
- To expect excellence
- To serve effectively, efficiently and consistently
- To exhibit respect, courtesy, and compassion
- To take initiative
- To welcome change
- To be committed to personal development
- To demonstrate a sense of pride and ownership
- To maintain a safe environment